At Mrid Cera, every piece is handcrafted with care, and we extend the same attention to detail in our shipping process to ensure your order reaches you safely and on time.

All orders are securely packed using protective materials suitable for ceramic products. Orders are generally processed within 2–4 business days after confirmation. During peak periods or for made-to-order items, processing times may vary slightly.

We offer both domestic and international shipping through trusted courier partners. Estimated delivery timelines are 5–10 business days within India and 10–21 business days for international destinations, depending on location and customs clearance.

Shipping charges are calculated at checkout or communicated at the time of order confirmation. For international orders, any applicable customs duties, taxes, or import fees are the responsibility of the customer.

Once your order has been dispatched, tracking details will be shared via email. While we strive for timely delivery, delays caused by weather conditions, customs procedures, or courier issues may occasionally occur.

If your package arrives damaged or you experience any shipping concerns, please contact us within 48 hours of delivery. For all shipping-related questions or assistance, reach out to us at contact@mridcera.com.